.skeleton{--skeleton-base:#e4e9f0;--skeleton-sheen:#ffffffb0;background:var(--skeleton-base);pointer-events:none;border-radius:7px;min-height:9px;display:block;position:relative;overflow:hidden}.skeleton.skeleton{background:var(--skeleton-base);border:0;padding:0}.skeleton-stack.skeleton-stack{width:auto;height:auto;font:inherit;letter-spacing:normal;color:inherit;background:0 0;border:0;border-radius:0;margin:0;padding:0;display:grid}.skeleton:after{content:"";background:linear-gradient(90deg,transparent,var(--skeleton-sheen),transparent);animation:1.6s ease-in-out infinite skeleton-shimmer;position:absolute;inset:0;transform:translate(-100%)}.skeleton-dark{--skeleton-base:#ffffff14;--skeleton-sheen:#ffffff1f}@keyframes skeleton-shimmer{to{transform:translate(100%)}}@media (prefers-reduced-motion:reduce){.skeleton:after{content:none}}.skeleton-nav-item{align-items:center;gap:12px;padding:13px 14px;display:flex}.console-skeleton{flex-direction:column;min-height:480px;display:flex}.console-skeleton>header{justify-content:space-between;align-items:center;gap:16px;display:flex}.console-skeleton .production-grid{flex:1;min-height:0}.console-skeleton .production-chat>header{align-items:center;gap:14px;display:flex}.console-skeleton .production-messages{flex-direction:column;flex:1;gap:16px;min-height:0;padding:22px;display:flex}.skeleton-queue-title{justify-content:space-between;align-items:center;gap:8px;min-height:44px;margin-bottom:12px;display:flex}.skeleton-queue-card{background:#f7fafd;border:1px solid #d9e3ef;border-radius:12px;gap:10px;margin-bottom:10px;padding:16px 14px;display:grid}.skeleton-staff-title{border-bottom:1px solid #c9d4e2;flex-direction:column;gap:7px;margin-bottom:12px;padding-bottom:14px;display:flex}.skeleton-staff-card{background:#f7f8fe;border:1px solid #d9dff2;border-radius:12px;align-items:center;gap:10px;margin-bottom:10px;padding:13px 11px;display:flex}.chat-transcript-skeleton{display:contents}.skeleton-bubble{background:#eef2f8;border:1px solid #e3e9f2;border-radius:14px;flex-shrink:0;gap:9px;max-width:82%;padding:14px 16px;display:grid}.skeleton-bubble.out{background:#e8efff;border-color:#d5e2fc;align-self:flex-end}.chat-transcript-skeleton.is-dark .skeleton-bubble{background:#192338;border-color:#2b3853;max-width:72%}.chat-transcript-skeleton.is-dark .skeleton-bubble.out{background:#312a66;border-color:#654fd3}.skeleton-member-row{background:#121a2c;border-bottom:1px solid #293249;grid-template-columns:42px minmax(170px,1.2fr) minmax(160px,1fr) 105px;align-items:center;gap:13px;min-height:74px;padding:12px 18px;display:grid}.skeleton-member-row:last-child{border-bottom:0}.member-chat-skeleton-body{flex:1;grid-template-columns:330px minmax(0,1fr);min-height:0;display:grid}.member-chat-skeleton-list{background:#11192a;border-right:1px solid #2a3550;flex-direction:column;gap:10px;min-height:0;padding:10px;display:flex}.skeleton-thread-row{background:#141d31;border:1px solid #232f47;border-radius:14px;align-items:center;gap:12px;padding:15px;display:flex}.member-chat-skeleton-conversation{background:#0e1525;flex-direction:column;min-width:0;min-height:0;display:flex}.member-chat-skeleton-conversation>header{background:#121a2b;border-bottom:1px solid #25314a;flex:none;align-items:center;gap:12px;height:64px;padding:0 20px;display:flex}.member-chat-skeleton-history{flex-direction:column;flex:1;gap:18px;min-height:0;padding:28px 34px;display:flex;overflow:hidden}.member-chat-skeleton-form{background:#121a2b;border-top:1px solid #25314a;flex:none;align-items:flex-end;gap:10px;padding:16px 22px 20px;display:flex}.member-token-login .skeleton{margin-top:10px}.member-token-login .skeleton.member-token-skeleton-mark{margin-bottom:22px}.member-token-login .skeleton.member-token-skeleton-field{margin-top:24px}@media (max-width:900px){.skeleton-member-row{grid-template-columns:42px 1fr auto}.skeleton-member-row>:nth-child(3){display:none}.member-chat-skeleton-body{grid-template-columns:1fr}.member-chat-skeleton-list{display:none}}